Horizon Air is one of the leading regional airlines in the United States, proudly serving passengers on the West Coast and in Canada since its establishment in 1981. Founded in Seattle, Horizon quickly gained a reputation for high service standards and punctuality. Currently, Horizon Air's fleet consists of around 60 aircraft, including the latest Bombardier Q400 turboprops.
Horizon Air serves over 45 destinations, primarily connecting passengers between smaller cities and major hubs. In 2022, the company transported over 10 million passengers, an impressive feat among regional carriers. It is worth noting that Horizon Air is a member of the Alaska Air Group and operates closely with Alaska Airlines, facilitating seamless connections for passengers on domestic and international routes.
Key achievements of Horizon Air include numerous awards and recognitions for customer service, including multiple wins of the "Best Regional Airline in North America" title by Skytrax. The airline continuously strives to enhance customer satisfaction by offering services such as complimentary snacks and beverages onboard, as well as free Wi-Fi on select routes.
Horizon Air also emphasizes technological innovation and ecological responsibility. The introduction of innovative flight management systems and technologies for monitoring and reducing carbon dioxide emissions demonstrates their commitment to environmental protection. The airline regularly modernizes its fleet to be more fuel-efficient and environmentally friendly.
Another asset of Horizon Air is the Mileage Plan loyalty program, which rewards frequent travelers with benefits such as priority boarding, upgrades, and access to exclusive airport lounges. Additionally, the airline actively engages with local communities by supporting various charitable initiatives and sporting events.
Technological innovations at Horizon Air also include an enhanced reservation system and a mobile application for efficient trip management from booking to landing. These enhancements allow passengers to plan their journeys more easily, monitor flight status, and access additional onboard services.
From a global perspective, Horizon Air plays a significant role within the Alaska Airlines network and code-share partnerships, enabling passengers to conveniently connect to various destinations worldwide. Horizon Air recognizes its role in the global aviation transport network and continues to strive for higher standards and quality of services offered.