Volaris, officially known as Concesionaria Vuela Compañía de Aviación, S.A.B. de C.V., started in 2005 and quickly established itself as one of the leading low-cost airlines in Mexico. Since its inception, the airline has achieved significant successes, such as acquiring TACA Airlines to expand its operations in Central America. Currently, Volaris has a fleet of over 80 aircraft, serving more than 65 destinations, both domestic and international. In 2019, the airline surpassed its own expectations by carrying over 22 million passengers. These numbers speak to Volaris' impressive reach and operational competence.
Volaris' history is full of dynamic changes and strategies that have contributed to its growth. The airline has received numerous awards for service quality and innovation, including the prestigious Skytrax Award for Best Low-Cost Airline in Mexico. Customers appreciate the high quality of service, reflected in satisfaction ratings of 4.8/5. Furthermore, Volaris' offerings include unique services such as "Vuela Plus," guaranteeing greater comfort and additional amenities during flights.
Volaris' fleet plays a key role in their success. The airline focuses on modern, fuel-efficient aircraft such as the Airbus A320neo, thereby reducing its carbon footprint. Environmental initiatives also include CO2 emissions offset programs and partnerships with organizations promoting sustainable development. Through these efforts, Volaris not only cares for its passengers but also for the future of the planet.
From a global perspective, Volaris builds strategic partnerships with other airlines, including codeshare agreements with American Airlines and LATAM, enabling seamless travel between various continents. Through intensive investments in technology, Volaris' customers can benefit from innovative mobile applications for easy and quick bookings, as well as electronic boarding passes. This modern approach to travel positions Volaris as a technology leader in the airline industry.
Passenger safety and comfort during travel are priorities for Volaris. The airline offers various amenities, such as onboard entertainment systems and the option to choose seats and meals. In 2020, Volaris was recognized by OAG for its operational excellence as one of the most punctual airlines in the world, demonstrating the team's reliability and professionalism.
In terms of passenger numbers, Volaris is one of the fastest-growing airlines in Latin America. In 2022, the airline recorded over 25 million passengers carried. Furthermore, continuous investments in fleet and infrastructure development ensure that Volaris' route network is constantly expanding, encompassing more cities and countries worldwide.