Loong Airlines, founded in 2011 in Hangzhou, China, has been striving for high standards in the aviation industry since its inception. Starting out as a cargo company, the airline quickly gained popularity, prompting it to begin passenger flights in 2013. With a fleet of over 50 modern Airbus A320s, Loong Airlines serve more than 60 destinations worldwide, both within China and internationally.
Year after year, Loong Airlines have been increasing the number of passengers carried, reaching an impressive 15 million people in 2022. Combining innovative approaches with traditional values, the airline has won numerous awards, including the title of "Best Airline in Central Asia" awarded by Skytrax. It offers customers a wide range of services, such as loyalty programs and unique culinary experiences on board.
When we talk about the global reach of Loong Airlines, it is worth mentioning its numerous partnerships with international carriers, which allow passengers to travel to almost any corner of the world. The airline actively participates in airline alliances, contributing to the development of a global network of connections and promoting China as a strategic hub. Through cooperation with over 20 airlines, Loong Airlines passengers have access to hundreds of destinations, providing incredible added value for frequent travelers.
In terms of customer satisfaction, Loong Airlines consistently ranks high in satisfaction surveys. Passengers appreciate the friendly service, comfortable cabins, and punctuality of flights. In a 2021 survey, the airline received an impressive rating of 4.5 out of 5 stars, reflecting the high quality of services offered. Furthermore, Loong Airlines introduces innovative technological solutions, such as state-of-the-art in-flight entertainment systems and fast Wi-Fi connection, significantly enhancing the travel experience.
Another aspect that the airline emphasizes is its environmental initiatives. Loong Airlines are involved in various projects aimed at sustainable development and environmental protection. Since 2020, the airline has been actively participating in programs to reduce CO2 emissions and increase the fuel efficiency of its aircraft. The modern fleet of Airbus A320neo aircraft it operates features lower fuel consumption and emissions, making Loong Airlines a leader in environmentally friendly practices in the industry.
Additionally, Loong Airlines offer passengers unique experiences on board. The airline has introduced a range of innovative services, such as the "Loong Priority" program, which enables quick and hassle-free check-ins and access to exclusive airport lounges. On long-haul flights, passengers can enjoy a variety of entertainment options, luxurious meal sets prepared by renowned chefs, and exceptional hospitality that has become a hallmark of the airline.