Air Austral, founded in 1975, is a key player in aviation on Reunion Island. Initially focusing on regional connections, over the years it has expanded its network to reach destinations worldwide. With a fleet of 10 aircraft, the airline serves 16 destinations, providing comfortable travel for both domestic and international passengers. In 2019, it transported over 1 million passengers, achieving impressive results on the international stage.
The company has received numerous awards for service quality and customer satisfaction. For example, in 2020, it won the "Indian Ocean's Leading Airline" award at the prestigious World Travel Awards ceremony. Air Austral has also gained a reputation for its technologically advanced fleets, equipped with modern technology that enables a 15% reduction in CO2 emissions, making it a pioneer in sustainable development.
Air Austral is also an active player on the international stage, thanks to strategic partnerships with other renowned carriers such as Air France and Kenya Airways. Through these collaborations, it offers customers an exceptionally wide network of connections, providing access to major transportation hubs worldwide. Amenities offered by Air Austral, such as the option to enjoy local Creole cuisine and multilingual service, attract both tourists and business travelers.
A key aspect of Air Austral's operations is its focus on passenger experience. From boarding onwards, travelers are greeted with professional service that takes care of every comfort detail. The airline offers comfortable seating with extra legroom, an extensive in-flight entertainment system with a wide range of movies and music, and unique menus tailored to passengers' various dietary preferences.
Technological innovations also play a crucial role in Air Austral's philosophy. The company implements cutting-edge technologies, such as real-time weather monitoring systems and advanced aircraft maintenance tools, which enhance flight safety and punctuality. Additionally, the airline has released advanced mobile applications, enabling easy flight booking and management, significantly enhancing customer comfort.
Air Austral is known not only for its extensive range of connections but also for its dynamic growth and commitment to environmental protection. By increasing operational efficiency and investing in newer, more eco-friendly aircraft, the airline aims to minimize its environmental impact. An example of this is their "Eco Austral" program, which aims to reduce plastic consumption and improve the recycling of onboard materials.