How does the flight delay compensation scanner work?
EU Regulation 261/2004 entitles passengers to compensation of €250, €400 or €600 for a flight delayed by at least 3 hours or cancelled — as long as the route starts or ends in the EU and the airline can't claim extraordinary circumstances such as extreme weather. Our scanner automatically calculates the route distance and checks archived METAR weather reports for both airports on the day of the flight to assess whether such circumstances actually occurred.
This tool is a free pre-checker — it shows you an estimated amount and the reasoning behind it before you decide to file a formal claim. Your case will ultimately be assessed by AirHelp's legal team, to whom we redirect you after the analysis.
This tool is a free, indicative pre-checker, not legal advice. If you don't enter an airline, we optimistically assume eligibility for routes from outside the EU into the EU — and we don't account for every exception in the regulation (e.g. the exact rerouting conditions for cancellations with 7-13 days' notice). The final decision on eligibility and compensation amount rests with the airline, AirHelp, or a court.